New Secure Payment Features Available for Our Cigna Clients

At Expat Financial, we are constantly looking for ways to make the healthcare insurance experience smoother and more secure for our clients. We also provide excellent tips and information for both our clients and non-clients around the world.

That’s why we’re pleased to share that Cigna Healthcare has launched new, enhanced payment options through its Quote & Buy Portal.

Global citizens quoting and buying the Cigna individual healthcare coverage via Expat Financial’s website before or after moving abroad will find these updates are designed to improve convenience, strengthen data protection, and streamline both new applications and renewals.

What’s New For Our New Cigna Clients?

Cigna has introduced several features that make it easier for clients and brokers to manage policy payments while ensuring compliance with the highest data protection standards.

Pre-Sale Enhancements

Value Payment Feature
- Clients can securely enter payment card details when submitting a new business application via the Cigna Healthcare Broker Portal.
- Providing card details is optional until a policy is confirmed. If an application doesn’t proceed, any card details are securely deleted in line with strict data protection practices.
Secure Payment Links
- This allows clients to submit their payment details directly in a safe, compliant, and user-friendly way.
- Brokers can now request or share a secure payment link through the Cigna Healthcare Quote & Buy Portal.

Post-Sale Improvements

Here are some additional new details for new Cigna global healthcare clients who work with our firm:

Update Payment Details Securely Online – It’s that Easy

- If a Cigna client needs to update their card information and cannot do so directly on the Cigna Customer Area Portal, a secure payment link can be requested.

- The new process can ensure card details are transmitted safely. It can also avoid having to send credit card info on less secure methods like email.

- This is a great way to pay premiums after you have purchased, so it’s a great plus for our existing Cigna clients!

What If I Haven’t Received a Cigna Quote Yet?

That’s OK. You can get a quote for the Cigna global healthcare policy online via our website in under 10 minutes, and even apply if you are already living abroad, or you can request a start date up to 45 days from now. It is that easy or you can give us a call or an email to discuss your requirements.

Important Reminders for Clients Who Are Purchasing the Cigna Plans via Expat Financial

New application forms no longer include a payment details section, but most of our clients get a quote and apply online.
Payment details should never be sent or accepted via email. This is for our client’s protection, as sending payment information via email is not safe.
Card details should only be collected securely—either in person or by telephone via the portal or via our Cigna partners.

Products Supported

These enhanced features apply to the following Cigna global healthcare plans that we source and offer to individual expatriates around most of the globe:

Cigna Global Health Options Plan
Close Care Expat Health Plan

What This Means for Our Cigna Clients

For clients of Expat Financial with Cigna Global Healthcare, these updates provide:

Greater peace of mind knowing your payment data is secure. Easier payment can also assist you in getting the coverage in place, and also maintain coverage at renewal
Simpler payment for your Cigna coverage.
Flexible options when setting up new policies and at renewals.

As an expatriate, your healthcare coverage is one of the most important safeguards while living abroad. We are pleased that these new tools from Cigna will provide our clients greater security and convenience, as maintaining global healthcare when you live abroad is a key part of your international and financial wellbeing. It can then help you focus on what matters most—your health and wellbeing abroad.

Payment card details are optional until a customer has confirmed their decision to proceed with a policy. The Customer will receive the Payment Link via email; they should check their Junk folder if unable to locate it. Clicking the Payment Link URL contained within the email will allow them to enter their payment card details to pay for the policy.

Additional Questions on Cigna International Health Policy Payments?

If you have questions about using these new features or need assistance with your renewal, please contact Expat Financial, which is a division of TFG Global Insurance Solutions Ltd.. For existing Cigna clients, payment card details should always be maintained via the Cigna Healthcare Customer Area Portal. However, there will be scenarios where this is not possible.

Remember that we are here to make sure you and your family receive seamless support with your Cigna global healthcare coverage. Your satisfaction and peace of mind are our top priorities.

There are no fees associated with purchasing individual expat healthcare coverage from Cigna – you get the same coverage, rates and our clients also get offered excellent discounts. More importantly, we are your advocates before, during and after the application process – this has proved to be invaluable for many of our clients.

We realize you will have some questions, so feel free to contact us to discuss your global healthcare and payment requests. We also have a great article on how to reduce your global healthcare premiums.